Refund Policy
At Premium Maid Service, we strive for 100% customer satisfaction and a transparent, hassle-free experience perfectly tailored to our elite clientele.
Our Commitment
"If we are unable to provide you service, your amount will be refunded within 48 hours."
Advance Payment Refund
We require a ₹2000 advance payment at the time of booking to secure your appointment and dispatch our vetted professionals.
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Service Unavailability In the rare event that we cannot fulfill your service request due to scheduling conflicts, staff emergencies, or other unforeseen operational issues, your entire advance payment will be automatically refunded to your original payment method within 48 hours.
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Customer Cancellation Cancellations made at least 24 hours prior to the scheduled service time are eligible for a full refund of the advance payment.
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Late Cancellation Cancellations made less than 24 hours before the service may be subject to a nominal cancellation fee deducted from the advance.
How to Request a Refund
If you believe you are entitled to a refund that has not been automatically processed, please contact our concierge support immediately at Ankushhanry@gmail.com or call us. Please include your booking reference number.